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Continous connection problem

Posted: Fri Oct 10, 2014 4:25 pm
by Yna
Dear ECB!

May i ask, what is the reason of the continous server connection failure in the last two/three days?

Could you give information when will this problem solve?

(my internet connection good, not local internet problem)

Best regards Yna

Re: Continous connection problem

Posted: Sat Oct 11, 2014 2:32 am
by yurko
ECB, the same! My net is fine, i can open any game online, any sight, any youtube and any video. Don't tell me my that my network is bad, low or...

Re: Continous connection problem

Posted: Sat Oct 11, 2014 3:59 pm
by ecb_admin
Dear players,

We are sorry for the inconvenience caused. The reason is still unknown, but we have upgraded the server hardware last night trying to solve this issue.
Please feedback if the issue still occurs. Thanks.