How does one go about contacting support.
When I first started playing this game it said I would receive a bonus if i liked the game on the play store. I did so and it gave me some network error and didn't give me the bonus for liking the game.. no big deal but just now i tried to purchase a dominating pack and it took the diamonds out of my account but again gave me a network error and never received the pack. I am not sure who to contact about getting the pack I paid for.
I really like this game but it can be so buggy its hard to play.
Thanks
bugs all around
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Kuroshin
- Posts: 105
- Joined: Tue Apr 08, 2014 8:17 am
- Location: Here. Sometimes there. Possibly Further away.
Re: bugs all around
Email the reliable support team: support@momostorm.comrazonic1977 wrote:How does one go about contacting support.
When I first started playing this game it said I would receive a bonus if i liked the game on the play store. I did so and it gave me some network error and didn't give me the bonus for liking the game.. no big deal but just now i tried to purchase a dominating pack and it took the diamonds out of my account but again gave me a network error and never received the pack. I am not sure who to contact about getting the pack I paid for.
I really like this game but it can be so buggy its hard to play.
Thanks
Very reliable, always answer emails, show proof of bugs and they'll help.
Yeah. Hi Guys. Erm. So. I see you have made it to my signature. Well. Isn't this awkward.
Add me in Epic Cards Battle:
Username: Kuroshin
Account ID: 346263
Friend Code fd9c5
I'm on all the time so you won't miss me. Ta x3
Add me in Epic Cards Battle:
Username: Kuroshin
Account ID: 346263
Friend Code fd9c5
I'm on all the time so you won't miss me. Ta x3
Re: bugs all around
That is not likely happen. Because the transaction happens at same time. Cards/Rewards are given in system before deducting diamonds/coins. It might due to network issue so the new cards didn't reflect, just re-login will solve it. If you have any questions, don't hesitate to contact support@momostorm.comrazonic1977 wrote:How does one go about contacting support.
When I first started playing this game it said I would receive a bonus if i liked the game on the play store. I did so and it gave me some network error and didn't give me the bonus for liking the game.. no big deal but just now i tried to purchase a dominating pack and it took the diamonds out of my account but again gave me a network error and never received the pack. I am not sure who to contact about getting the pack I paid for.
I really like this game but it can be so buggy its hard to play.
Thanks